Served in the patio or on the long wooden table in the dining room, breakfast consists of freshly squeezed orange juice, organic tea or hot chocolate, freshly roasted coffee from Régus and the excellent bread and delicious viennoiseries from Le Pétrin Moissagais. Fruits in season, dairy products, cheese, muesli and dried fruits and our homemade jams accompany these dishes. Most of these high quality products are organic and sourced locally.
For any allergy problems or intolerance to gluten and/or milk protein, spelt bread and soy milk are available. Please inform us when booking .
Parking : 10 € per day
23, rue raze 33000 Bordeaux
Article 1 - Pricing
The prices indicated on the website of the B & B "Ecolodge des Chartrons" are contractual for the current year.
These rates are valid all year, whatever the season.
However, these prices will not apply to requests for accommodation durings events like "VINEXPO", a special pricing and communicated on request, will be proposed.
Article 2 - Validation of a reservation
The security of a reservation occur following the reception, with the choice:
- credit card details; however no money will be taken before the end of the stay
- a check or deposit of 50 €; Checks are cashed upon receipt.
- Any additional consumption and services must be formulated in writing and will be settled at the end of your stay.
Article 3 - Last minute reservations
All reservations made within 48 hours of arrival, will be paid by credit card by phone or bank transfer.
Article 4 - Accommodation regulations
The amount of accommodation will be paid to the Owner upon presentation of invoice at the end of the stay of his customers.
Article 5 - Tourist tax
the visitor's tax is collected by the owner who then transfers it to the public treasury. This tax partly finances the Bordeaux Tourist Office.
Article 6 - Cancellation policy
any cancellation of bookings must be notified in writing (email or mail addressed to the ECOLODGE DES CHARTRONS, 23 rue Raze 33000 Bordeaux), but can not be validated by the applicant on receipt of an acknowledgment of receipt issued by the Owner.
if the cancellation of the reservation occurs 21 days (or more) before the beginning of the stay: no penalty will be requested and the deposit will be refunded.
• The cancellation takes place between the 7th and the 21st day preceding the beginning of the stay: the deposit paid remains fully acquired to the owner.
Similarly, the Owner reserves the right to debit the credit card left as a guarantee, 30% of the contractual amount of stay
• The cancellation occurs 7 days before the beginning of the stay, the entire stay is due to the Owner by the Customer.
• In the case of a shortened stay, the cost of the contracted accommodation is entirely due to the owner.
"However, the compensation will be collected only on the last day of the stay originally planned, because if the rooms concerned are rented, the Owner undertakes to return to the Client the compensation part concerning this or these overnight stay".
Article 7 - Cancellation of the stay by the owner
when before the beginning of the stay, the owner cancels the stay, he must inform his client by registered letter with Acknowledgment of Reception.
The customer without prejudging remedies for damages
eventually incurred, will be refunded immediately sums already paid. He will also receive compensation at least equal to the penalty he would have incurred if the cancellation had been made by him on that date.
Article 8 - Check-in and Check-out
the Ecolodge des Chartrons is not a hotel but a guest house, and to facilitate the lives of its guests, the Owner has not established arrival times for its guests. The Ecolodge is therefore accessible at any time of the day, especially to leave luggage or a car, but on the express condition that the arrival time has been clearly defined.
advance when email exchanges.
Arrivals after 20:30 are accepted by agreement from Owner.
In case of delay of more than 2 hours, the Owner will charge an extra of 20 €
The owner of the Ecolodge des Chartrons asks that the rooms be released no later than 11 AM.
Article 9 - Change of Chambers
Without the client being able to claim any compensation, the Owner reserves the right to change the room initially reserved by the customer for a room of the same capacity or higher capacity.
The Owner will inform the Client by email.
The price of the reservation initially concluded will remain unchanged.
Article 10 - Art of living, use of the premises
The respect of a certain lifestyle is asked to all guests to ensure the tranquility of the place and the comfort of its guests. In addition, it is requested not to smoke in the walls of the Ecolodge des Chartrons and specifically in the rooms.
The Customer agrees to respect the instructions to know how to live especially concerning the noise and to make the rooms in perfect condition at the end of the stay.
The Customer will have the delicacy to declare, and to assume financially, any possible degradation of which it could be responsible.
Children playing in the Ecolodge des Chartrons are under
the sole responsibility of their parents.
Article 11 - The present conditions of sale are modifiable at any time without notice.
Acceptance and compliance with these conditions of sale are deemed acquired upon payment of the deposit or the communication of a credit card number.
In accordance with the law of January 6, 1978, customers of
Ecolodge des Chartrons have the right to access and rectify data concerning them. The Ecolodge des Chartrons undertakes not to transmit to other companies or organizations, the information that has been communicated to it.
- our promotional offers are not cumulative.
- our conditions, prices and offers are not contractual and modifiable without notice